covid 19 - ENTRY REQUIREMENTS TO ITALY and cancellation conditions

Can we spend our holidays in South Tyrol?
The borders are passable! Since 15th May entry to South Tyrol is possible also for persons from EU countries, Schengen countries and the United Kingdom of Great Britain and Northern Ireland.

Facilitation of entry into Italy

Guests from all EU or Schengen countries, the United States of America, Canada and Japan can now enter Italy with the EU's digital COVID certificate (so-called Green Passport), which shows that one has been vaccinated, recovered or tested.
Thus, vaccinated or convalescent persons no longer have to carry a negative test result when entering the country.

Proof of vaccination, convalescence or testing is considered to be:

  • Proof of vaccination: is proof of a complete corona vaccination with a vaccine approved by the European Medicines Agency (EMA). The vaccination cycle must have been completed for at least 14 days.
  • Proof of recovery: is proof of having recovered from a Covid 19 infection in the last 6 months;
  • Proof of testing: is proof of a negative antigen or PCR test, which must not be older than 48 hours.

It is still possible to present a printed confirmation of a vaccination, convalescent or negative test proof.
Children under 12 years of age are exempt from the obligation to present a negative antigen or PCR test.
Masks are still required in all indoor public areas.

In order for you to plan your vacation without any worries, the following cancellation conditions apply:

To prevent cancellation costs due to illness or death in the family, we recommend a travel insurance.
If you do not have a private travel insurance, we offer you our cancellation service, together with the Zirm vacation confirmation.
Please note that otherwise you will be charged for the cancellation costs incurred.

  • Cancellation 30 days before arrival 40% of the total price
  • Cancellation 15 days before arrival 60% of the total price
  • Cancellation 8 days before arrival 80% of the total price

Cancellation conditions due to Covid19:

  • Up to 4 weeks before arrival a free cancellation is always possible, until then no deposit (Euro 300,-) is due.
  • In case of an entry or exit ban from your home country or into our vacation country, there will be no cancellation costs at any time, any deposit paid will be refunded.
  • In case of a quarantine order there are no additional cancellation costs, the deposit paid will be credited for a next stay.
  • In case of quarantine order despite GreenPass, a free cancellation is possible at any time, a deposit paid will be refunded.
  • Cancellation conditions will be adjusted to the respective legal regulations.

We care! Mountain vacations where safety, respect, hygiene and cleanliness are guaranteed... We have been doing it all last summer!

  • You have questions and are unsure - we are available for you daily at +39-0474592054.
  • Highest hygiene standards in all areas (disinfection, ozone cleaning, steam cleaning).
  • Lots of space for every single guest in the outdoor and indoor areas 


  • We have put together the "Zirm carefree Package" for you, so that you can already look forward to and prepare for your active vacation from home
  • Online Check-In: You can already register from home ( see link in the reservation confirmation ), at the reception after the warm welcome with a big smile it will go quite quickly!
  • We adhere to the general distance rules in all public areas
  • All employees wear a face mask, our guests are also asked to do so when moving from A to B in the house.


  • Well ventilated and spacious restaurant areas with distance guarantee.
  • Breakfast and afternoon snack possible outside, in the evening it is usually a bit too fresh for that at 1400 meters.
  • Room service possible at any time on request for a small extra charge, as our rooms have spacious balconies and terraces
  • As many meals as possible are served directly at the table
  • Face masks are not required at the table in the dining room and at the bar. Out of respect for others, a face mask must be worn at the buffet.


  • The numerous relaxation rooms make it easy to relax in the Zirm.
  • The pools and saunas are all open, as the virus is not resistant to high temperature and humidity.
  • Strengthen your immune system! Saunas with reduced number of people accessible without reservation
  • Adjusted generous opening hours

We look forward to seeing you in our small and fine BergHotel with plenty of room to move for every guest!